Frequently Asked Questions

Can I cancel my order?

Sure, just send us an email at info@houseoflondn.com and we will cancel it for you. Just do it as quickly as possible, once the order has been processed we won't be able to cancel it anymore.

Can I return the items?

No matter the reason, you can return your purchased item within 30 days of the delivery date. Learn more in our Return and Refund Policy.

Do I have to pay for shipping?

No, we offer free shipping on all orders.

Is it possible to exchange an item?

Unfortunately we don't offer exchanges, so if you are not satisfied with your order and would like to get something else, first proceed with return and then place a new order.

If you have any other questions, please don't hesitate to contact us!

Contact

HouseofLondn is operated by BLUE ROSE ECOM LTD, a company registered in the United Kingdom.

Business address:
71-75 Shelton Street
Covent Garden
London WC2H 9JQ

Business Number: 16165140

D-U-N-S Number: 232779290